Deborah K. Veale Professor in Healthcare Policy
Division Head and Professor, Health Services Research
When it comes to chronic conditions like high blood pressure and diabetes, many patients are able to interact more with their community pharmacist when getting refills than with their doctor. This positions pharmacists as a vital practitioner when a patient fails to refill a prescription because they aren’t taking it as directed or at all. Bill Doucette developed the DRug Adherence Workup (DRAW) Tool to help pharmacists ask the right questions and follow proven strategies to insure patients are taking their medication correctly. He also is working to foster clinic-community pharmacy care teams to better manage chronic conditions.
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